Position: General & Youth Education Managers

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Jobs Summary:​

The Education Team plays a key role at Maker Nexus and facilitates all training and instruction at the makerspace.  This includes Basic Operations & Safety Standards (BOSS) classes on tools and equipment in the shop, project-based classes, skills development workshops, an array of year-round youth camps and programs, and the development of new curricula to support each area.  Our current Education Team is made up of more than 30 (mostly part-time) Instructors, Assistants, and Curriculum Developers working to support the education efforts at Maker Nexus.  Previously overseen by a single Education Manager, the growth of the Education Programs at Maker Nexus necessitates the restructuring of the Manager role into two separate positions that work closely together: a General Education Manager and a Youth Education Manager.  Maker Nexus is recruiting and interviewing for both roles.  To be considered for either of these positions, please send a resume and cover letter to us at jobs@makernexus.org and indicate which role you are interested in.

Duties & Responsibilities 

Shared by General & Youth Education Managers

The two Education Managers will be responsible for the ongoing development, scheduling, and delivery of all education content at Maker Nexus.  Several of these duties will overlap or run in parallel, and require the tight collaboration of both Managers.  The two Education Managers will be jointly responsible for the following:

 

  • Provide coordinated supervision of Education Team Members (ETM) including Instructors, Contributing Educators, Assistants, and Volunteers.  Supervisory duties include:

    • Recruit and hire ETMs as needed 

    • Onboard new ETMs, set expectations and oversee their training

    • Assign job tasks and schedule ETMs on a daily, weekly, or monthly basis

    • Ensure ETMs supporting both General and Youth Education Programs are not in schedule conflict or unplanned overtime

    • Review and approve timecards weekly

    • Conduct performance evaluations and disciplinary processes including possible termination of employment

  • Co-manage the shared Training email inbox

  • Maintain current education resources and information on the Maker Nexus website

  • Participate in long-range planning and departmental goal-setting with the Executive Director and other Department Managers

  • Coordinate with the Executive Director and other Education Manager in developing, managing, and providing fiscal reports on the Ed Team annual budget

  • Develop and implement new evaluation systems to assess the success of Education Programs and Instructor performance

  • Research and write grants to fund the expansion of education programs and provide sponsorship for underrepresented and underserved communities

  • Collaborate with the Operations Team to support fundraising efforts, Open Houses, community events, and other general facility use events related to education

  • Support all students using the makerspace to promote creativity and innovation, safe work practices, and proper material/equipment selection

  • Represent the Ed Team at internal/external events, conferences, and other functions

  • Provide coverage for the other Education Manager during absences or vacations

  • Other related duties as assigned

Solo Duties & Responsibilities - General Education Manager

The General Education Manager is ultimately responsible for ensuring the consistent and professional execution of General Education Programs at Maker Nexus by providing direction, resources, and support for all stakeholders including Education Team staff, Operations Team staff, students, parents, MN members, external collaborators, and the general public.  Though several of these duties mirror those of the Youth Manager, the General Education Manager is independently responsible for the following:

 

  • Serve as primary point of contact for inquiries related to education programs designed for a general audience at Maker Nexus

  • Work with the Executive Director to establish a cohesive vision and ensure annual and seasonal general education programming is in line with Maker Nexus’ strategic goals

  • Manage the MN Classes & Workshops calendar

  • Coordinate the scheduling and publishing of classes and workshops, including securing Instructor commitments

  • Manage general education registration processes on designated platforms

    • Monitor registrations to ensure minimum enrollments are met, and coordinate rescheduling, cancellations, and/or refunds and credits if necessary

  • Coordinate with the Ops Team regarding Ed Team use of shared space and facilities including guidance with set-up and breakdown of equipment, rooms, and displays

  • Track participation in general education programs, and provide monthly status reports on activity and goal achievements to the Executive Director

  • Oversee development, acquisition, and improvement of BOSS classes, workshops, and project classes

    • Coordinate with the General Manager to facilitate new BOSS classes as new equipment is acquired and brought online

  • Maintain internal documentation of all classes and workshops to ensure consistent Instructor and student experience:

    • Class outlines including descriptions, intended audience, appropriate age ranges, full equipment and materials lists, class costs, learning objectives, and assessment criteria

  • Coordinate the purchasing, fabrication, preparation, and storage of materials for each class

  • Manage all general education expenses, recordkeeping, inventory, etc. to support budget reconciliation

  • Develop and disseminate general education promotional material using a variety of platforms (i.e., print, electronic, social media, etc.)

  • Oversee internal procedural training for all staff and volunteers as related to Ed Team programs

  • Develop a certificate system for completed training available to members and students as requested

  • Ensure BOSS class completion records are accurately translated into member equipment access

Solo Duties & Responsibilities - Youth Education Manager

The Youth Education Manager is ultimately responsible for ensuring the consistent and professional execution of Youth Education Programs at Maker Nexus by providing direction, resources, and support for all stakeholders including Education Team staff, Operations Team staff, students, parents, MN members, external collaborators, and the general public. Though several of these duties mirror those of the General Manager, the Youth Education Manager is independently responsible for the following:

 

  • Serve as primary point of contact for inquiries related to education programs designed for a youth audience at Maker Nexus

  • Work with the Executive Director to establish a cohesive vision and ensure annual and seasonal youth education programming is in line with Maker Nexus’ strategic goals

  • Manage the MN Youth Camps & Programs calendar

  • Coordinate the scheduling and publishing of youth camps and programs, including securing Instructor and Assistant commitments

  • Manage youth education registration processes on designated platforms

    • Monitor registrations to ensure minimum enrollments are met, and coordinate rescheduling, cancellations, and/or refunds and credits if necessary

  • Coordinate with the Ops Team regarding Ed Team use of shared space and facilities including guidance with set-up and breakdown of equipment, rooms, and displays

  • Track participation in youth camps and programs, and provide monthly status reports on activity and goal achievements to the Executive Director

  • Oversee development, acquisition, and improvement of youth programs, activities, and projects

  • Maintain internal documentation of all youth programs and camps to ensure consistent Instructor and student experience:

    • Class outlines including descriptions, intended audience, appropriate ages, full equipment and materials lists, class costs, learning objectives, and assessment criteria

  • Coordinate the purchasing, fabrication, preparation, and storage of materials for each camp

  • Manage all youth education expenses, recordkeeping, inventory, etc. to support budget reconciliation

  • Develop and disseminate youth education promotional material using a variety of platforms (i.e., print, electronic, social media, etc.)

  • Establish and maintain contacts and relationships with School and District Leaders, Scouting Groups, Homeschooling communities and other youth education providers in our region to promote MN youth education programs and serve our community

  • Oversee policies and procedures to ensure the safety of minors at Maker Nexus, including but not limited to:

    • Implement internal staff training to prevent child abuse and misconduct

    • Improve the check-in and check-out process for students and parents to track when we have minors under our care

    • Coordinate with the Ops Team to provide supervision during break times

Education, Experience, & Qualifications

REQUIRED 
  • Associates degree or equivalent relevant work experience

  • Minimum 2 years of work experience in education and/or administrative support

  • Available for full-time work (40 hrs/week) with occasional evenings and weekends

  • Ability to work legally in the United States

  • Successful completion of Live Scan background check & fingerprinting (upon hire)

  • Vaccination for COVID-19

PREFERRED EXPERIENCE
  • Bachelor’s degree or higher in a relevant field of study

  • 5+ years of combined work in education and/or administrative support

  • K-12, higher education, and/or academic work 

  • Tool and fabrication equipment use in a multimedia workshop or studio

  • Teaching, workshop facilitation, and/or group leadership

  • Curriculum development, instructional design, and lesson planning 

  • Familiarity with Constructionist and Constructivist education theory

  • Experience supervising and managing the work of subordinates

Desired Knowledge, Skills, & Competencies

TECHNICAL PROFICIENCY
  • Working knowledge of electronics, crafts, or fabrication processes (Ex. woodworking, 3D printing, robotics, coding, digital prototyping, sewing and fiberarts, CNC machining, graphic design, metalsmithing, etc.)

  • Effective ability to use and learn new technologies, software, and computer applications at a level of sophistication required for the duties of the position, including G Suite, CRMs, ERPs, and creative software suites

PROFESSIONALISM
  • Values reliability, integrity, and inclusion in the workplace

  • Strong work ethic and customer service orientation

  • Committed to excellence and has high expectations of self and others

  • Takes initiative and proactively gets things done

  • Thinks interdependently, framing the goals of one effort within a larger vision

  • Self-aware and conscious of setting norms as a role-model

  • Prioritizes compassion and collaboration

COMMUNICATION & ORGANIZATIONAL SKILLS
  • Able to work with a variety of people and open to different viewpoints 

  • Able to communicate with respect and to disagree without animosity

  • Develops efficient systems, processes, and tools that others can work within

  • Detail oriented, and can balance multiple priorities and constraints simultaneously

  • Effectively uses their and other people’s time

  • Able to think strategically while executing tactically with restricted resources

Schedule: Full time (40 hours/week) & Exempt Staff Positions

Location: Onsite work with occasional WFH flexibility

Reports to: Executive Director

Salary: $60,000+/year

Benefits: Sick & vacation time, six paid holidays, unmatched 401(k) program, free membership to Maker Nexus, free safety and project classes, and discounted family memberships

To be considered for either of these positions, please send a resume and cover letter to us at jobs@makernexus.org and indicate which role you are interested in.